Kühler & Partners International Mental Health (The Hague) - The Hague

Keighan S.

Not sure what all the bad reviews are about, I've had nothing but good experiences with Kuhler and Partners. Everyone has been incredibly kind, helpful, and considerate. They're also organized, easy to get in contact with, and on top of scheduling. They took great care to make sure I felt comfortable with the therapist I'd been matched with, and made it clear that I was welcome to request a change at any time. Some people just want to come to therapy to talk, and some prefer a more action-oriented approach. When I told my psychologist Tessa that I was the latter, she was ready with many different approaches and tactics to address my concerns. I used to have quite a bit of anxiety about going to therapy, but thanks to Tessa's continued support, guidance, and encouragement, I feel very comfortable going into each session and happier and more energized immediately after. Tessa hasn't just addressed my issues, she's gone above and beyond to find and communicate techniques that work for me specifically. I can't emphasize enough how much my outlook and well-being have improved since first starting treatment here. Tessa and K&P, thank you so much!

Iris V.

I filled out the registration form on the website on Monday, 2nd of June. No reply. On Wednesday I called, and the employee confirmed that my registration was received, and they would contact me on Thursday or Friday. Today is Saturday. No calls, no emails. Very sad.

KC

I was thinking that it's already been a year since the treatment, and looking at where I am now makes me so happy that I ended up in your care. I wanted to share that after being so scared of job interviews, I finally went to one—just one—and it went so well that they hired me! Now, I'm working at a great company. Today, I was talking to a friend and telling her how fulfilled I feel, and it hit me that a year ago, even thinking about all the things I'm doing now felt impossible. Teryl and María : Thanks so much for being awesome at what you do and helping me get to where I am today.

Adèle

I could not be more critical about this mental health facility and do not recommend at all... I use the word facility but from the beginning, it felt very much more like a business. Firstly, I was subjected to the very long waiting lists, common to all public mental health care in the Netherlands but was given an estimate which was then delayed a couple of times. I was then appointed to a psychiatric nurse and psychotherapist. I had somewhat of a good relation to both in the beginning but it always felt like they were following strict protocol: the sessions could never go over the 50 minutes, I was never in direct contact with them but always had to go through the front desk... I had to wait an additional 6 months to go through diagnostics as well. Most importantly when things got worse for me mentally and I found myself in a crisis, I called Kuhler and Partners to speak to one of the 2 people in charge of me but upon my request, was rejected each time only to be given a different professional for a 5 minute call. Every single time I called I was charged nearly 50 euros for calls that sometimes only amounted to a couple of minutes. When I tried to communicate this with my practitioners, it was often twisted around on me being the problem. I was also told off for reaching out for help in other places when their care was not sufficient or competent. After a year of trying with this place, I gave up and rightfully so. You are only a number at Kuhler and partners, I never felt taken seriously and had zero trust and confidence in the professionals. I have found someone privately who, within one consultation, made me feel safe and like we could actually make progress together. Don't waste your time with this place.

Nicole O.

I did not have a good experience here. I don't feel like they are considerate about matching you with the right therapist. My therapist didn't really understand me and made me feel very awkward and uncomfortable. She also didn't seem to like it if I came in feeling sad, anxious, or overwhelmed (things that most people seeking psychological support feel).

When I told her how I felt about the sessions, she kind of twisted it on me and said that it could've been due to my own issues. Also, when I cried during a session, she made a comment that really hurt my feelings. I felt I had to keep apologising for how many "issues" I had.

My psychiatrist, Maria Aragues, was quite good though.

Cassie T.

I have had a super positive experience at K&P. Dr Aragues genuinely cares about your treatment and you feel that your seen as more than just another patient. I've just started with Dr Radulova and she is very professional and empathetic. Genuine, kind, and empathetic staff, highly recommend for internationals.

Zivile

I've been for few years with this clinic and I am very happy how it is going. I have tried several psychologist before but no one was of such a great support and help in my journey as Nienke and Heleen. They deal with great professionalism there and always support with all questions and matters. In addition, last year I had great trouble with Zorg&Zekerheid insurance and Clinic took over the matter and solved it for me that I wouldn't get stressed.

Melanie S.

I went for intake which took 2 hours, thinking this was covered by my insurance or at least partly. Nobody was able to inform.

Before going any further I received an invoice for nearly 700 euro and this was just for the intake which my insurqqnde finally said they wouldn't cover.

One of the reasons my G P had referred me here was to address my anxiety about my financial future, well all this did was add massively to a mountain of stress caused due to my health insurances and costs which had accumulated.

Needless to say I didn't go back here.

Lesson learnt. Always check double check insurance and health care provider time and again before any kind of intake. Ridiculous costs.